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How Sending Work to India and China Helped a Company Meet Customer Requests Quickly: USA Technologies had been sending its development work to China. This time it added India to the mix. The result: it cut time to market in half and enjoyed savings of 40 percent. (2009) U.S. Manufacturer Outsources to Chinese Supplier by Combining Product Lines to Achieve Volume Wipro Voice - Nine Ways to Cut Costs While Keeping the Lights On: A Conversation with Toshiharu Mogi, Group Head, Consulting Services - Member, Wipro Council for Industry Research Wipro Voice: How the Evolution of Remote Infrastructure Management Led to Solutions to Today's Challenges Provider Streamlines Functions for SMB Insurers Sign Manufacturer Cuts Manufacturing Costs in Half by Outsourcing to China: Creative Mailbox and Sign Design outsourced to a Chinese supplier. But things didn't work well. Switching suppliers solved the problem. BayShore, the new Chinese supplier, now not only tweaks the manufacturer's products but has come up with processes that slashed time to market for new products. (2009) Why is the Attrition Rate at Indian BPOs 23.5 Percent? A HayGroup Study Offers Solutions: Attrition rates at Indian BPOs are an important criterion when determining offshore location. What is the rate in India? Why is it so high? And what can employers do about it? A new HayGroup study of 39,000 Indian jobs answers those questions. (2009) Start-Up Uses Offshoring to Bring Its Product to Market Faster Dealing with Cultural Nuances in Offshore Outsourcing Relationships WNS and Virgin Atlantic Partnership Takes Off: Revenues Accelerate through Improved Processes |
Location Optimization - Perspectives on Delivery Center Locations for BPO - Central & Eastern Europe (CEE) - Preview Deck - An analysis of 25 cities in Central and Eastern Europe, including labor pool size, costs, and risks. An assessment of language availability is also included. - September 2007 Global Sourcing Market Update: Indian Captive Market: Trends and Implications - Everest research indicates that captives are a large and significant section of the Indian offshore services market and continue to grow rapidly. Download key insights in this preview deck. - July 2007 What's Happening in China: A Curtain-Raiser on the IT and Business Process - This whitepaper focuses on the Chinese IT and Business Process Services exports market, and provides a fact-based assessment of China as a global sourcing destination. The whitepaper includes the Everest Research Institute's insight on the current state of... - June 2007 Indian Suppliers: Spicing Up the FAO Industry - During the past two years, the change in provider landscape in Finance and Accounting Outsourcing (FAO) has been a major game-changer in outsourcing. The Indian providers now account for nearly 30% of all FAO contracts and are putting increasing pressure o... - October 2006
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